Terms of service

Overview and Seller Responsibility

Juggleral operates www.juggleral.com and offers fashion products and related merchandise. In these terms, "Juggleral," "we," "us" and "our" refer to the store, and "you" refers to a visitor or customer. These terms, together with the policies linked below and any clearly disclosed conditions for a specific offer, govern use of the website and purchases from Juggleral.

Juggleral is responsible for the products we offer, order administration, fulfillment, customer support, returns and refunds. Shopify provides the technology used to operate the store; using Shopify, Shop or a payment service does not transfer our responsibility for your order to that provider. Product and service availability can vary by delivery address and checkout method.

Please read the applicable terms before placing an order. If you do not agree, do not submit a purchase. Nothing in these terms excludes rights that cannot lawfully be excluded or treats your use of the website as consent to optional marketing or data processing that requires a separate choice.

Eligibility and Acceptable Use

You must have legal capacity to enter into a purchase agreement, or use the store under the supervision and authorization of someone who has that capacity. Provide accurate information and use only a payment method you are authorized to use. You are responsible for maintaining the confidentiality of your account credentials and informing us of suspected unauthorized account activity.

You must not use the website for unlawful or fraudulent purposes, submit false order information, impersonate another person, infringe intellectual property or privacy rights, harass others, distribute malicious code, attempt unauthorized access, interfere with store security or disrupt other customers' use. We may take proportionate action to protect the store and customers, subject to applicable law and any existing order obligations.

Products, Descriptions and Sizing

Review the product description, available options, size information, materials, care instructions and price before purchase. Product images are intended to represent the offered goods, but screen settings, lighting and photography can affect the appearance of colors. Such display differences do not permit us to supply materially different goods or override your rights if an item is faulty or misdescribed.

Availability, options and stock can change. We may correct an inaccurate listing or discontinue an offer. If a material error or stock problem affects an order you have already placed, we will contact you with the available choices rather than substitute a materially different item or increase the price without your agreement.

Collection names and styling descriptions describe how products are presented. They do not, by themselves, establish sponsorship, authorization, manufacturer status or affiliation with another brand or retailer. Any express product-origin or brand claim must be read with the specific listing. Contact us if you need clarification before buying.

Prices, Currency and Taxes

Our base store currency is United States dollars (USD). Where local-currency display or checkout is available, the currency and order total shown at checkout identify the transaction you authorize. Review the currency before paying. A bank or payment provider may apply its own exchange rate or foreign transaction charge under your agreement with that provider.

Product prices, applicable discounts, taxes, available shipping and the total charge are disclosed before you submit an order. Standard United States shipping is free with no minimum purchase. No undisclosed mandatory handling or service charge will be added after purchase. If an optional service or different shipping option carries a charge, that charge must be shown before you select it.

Prices and promotions can change for future purchases. A later price change does not automatically change an order already accepted. If an obvious pricing or calculation error affects an unfulfilled order, we will explain the error and seek your agreement to proceed at a corrected price or cancel and refund the affected amount.

Promotions and Discount Codes

Each promotion is subject to the eligibility, products, period and other conditions disclosed with that offer. Enter a code where required and confirm that the expected discount appears in the order summary before paying. Unless an offer states otherwise, discounts cannot be exchanged for cash or combined with another offer.

If a promotion does not apply as expected, contact us before purchase. We will not advertise an offer while concealing a material restriction. A promotional or sale price alone does not remove the return eligibility described in our Return and Refund Policy. Refunds reflect the amount actually paid after applicable discounts.

Placing and Accepting an Order

Submitting an order is your request to purchase the selected goods at the checkout price and on the terms presented. An order confirmation acknowledges receipt of that request and is not a shipping confirmation. We review orders for payment, availability, address accuracy and reasonable fraud-prevention concerns before dispatch.

We may decline or cancel an order where reasonably necessary because payment failed, an item is unavailable, the listing contains a material error, the address cannot be served, or there is a reasonable concern about unauthorized or unlawful activity. We will notify you if an order cannot be fulfilled. If payment has been collected for a canceled order or item, we will refund the amount charged for it to the original payment method.

We do not make a material substitution, collect an additional payment or enter you into a recurring purchase without your agreement. Keep the order confirmation and contact us if any detail is wrong.

Payment and Transaction Security

Payment methods available for your order are those displayed at secure checkout. Payment processing is provided by Shopify Payments and any other provider offered there under the relevant provider's terms. Availability can depend on your location, device, currency and order. A logo elsewhere on the website is not a promise that a particular payment method is available for every transaction.

Payment must be successfully authorized and processed before dispatch, unless a different arrangement is expressly offered and accepted at checkout. Your bank may place a temporary authorization hold even if an order does not complete. Contact the bank concerning its release timetable.

Enter payment details only through secure checkout. We do not ask you to send your complete card number, security code, banking password or one-time verification code by email or telephone. If you see an unexpected payment request, contact us using the published contact details before acting.

Shipping and Delivery

Orders are dispatched from the United States. For United States delivery, handling normally takes 1–3 business days and standard carrier transit normally takes 6–9 business days after dispatch. The estimated overall period is 7–12 business days. Business days are Monday through Friday, excluding applicable public holidays. The cutoff is 12:00 PM New York time, observing Eastern Standard Time or Eastern Daylight Time as applicable.

Orders received after cutoff or on a non-business day enter the handling timetable on the next business day. Delivery estimates are not guarantees, but do not limit mandatory rights for delay or non-delivery. We provide shipping and tracking updates when available and assist with delivery problems.

Available international destinations are identified at checkout. United States domestic estimates do not apply to international orders. Contact us before an international purchase for destination-specific information, including delivery and United States return postage implications. Read the Shipping Policy for complete shipping charges, timing, address-change, tracking and delivery-issue procedures.

Cancellations and Order Changes

Contact info@juggleral.com promptly to request a cancellation or a change to an item, size or delivery address. We will check whether the request can be completed before dispatch and confirm the outcome. A submitted request is not a confirmed cancellation. Once the order has shipped, use the return process after delivery where eligible.

We will not charge an undisclosed cancellation or amendment fee. If we cancel an order after collecting payment, the canceled amount will be returned to the original payment method. Mandatory rights to cancel or receive a refund remain applicable.

Returns, Exchanges and Refunds

We accept eligible returns of both defective and non-defective products, including change-of-mind returns, and exchange requests within 30 calendar days after delivery. Non-defective items must be new, unused, unworn, unwashed and unaltered, with original tags, accessories and packaging. These condition requirements do not exclude a claim concerning damage or a defect present on arrival.

Returns are by mail to the United States location provided in our return instructions. Customers obtain the return label and pay return postage except where applicable law requires otherwise. No restocking fee applies. Eligible refunds are processed to the original payment method within 3 calendar days of return receipt, including inspection of the return; the payment provider's posting period is additional.

Read the Return and Refund Policy for the full process, evidence reasonably needed, exchange availability, refund calculation, cost responsibilities and treatment of faulty or incorrect goods. For these subjects, the detailed policy applies alongside these terms; neither limits mandatory consumer protections.

Shop, Payment Providers and Other Services

If you purchase a Juggleral product through Shop or another supported Shopify checkout, our applicable product, delivery, return and support obligations continue to apply to our sale. Use of Shop Pay or another independent service may also be subject to that provider's consumer terms. Provider terms do not excuse Juggleral from its own obligations.

Links to third-party websites or services are provided for the relevant function or information. We do not control independent third-party sites and are not responsible for their separate conduct except to the extent required by law. Review their terms and privacy notices before using them.

Privacy and Shopify Services

Our store is hosted by Shopify, which processes personal information when you browse, interact with and purchase from the store. Shopify Network Intelligence is enabled. Information is shared with Shopify and relevant providers, which may be located in other countries, including for enhanced services informed by interactions with this store, other merchants and Shopify. These activities can support personalization and advertising and remain subject to applicable consent and opt-out rights.

Our Privacy Policy explains our information practices and your choices. Read Shopify's Consumer Privacy Policy for Shopify's processing. Applicable requests to opt out of sale, sharing or targeted advertising can be made through Your Privacy Choices or by emailing us. Shopify also provides its privacy portal for rights concerning its own services.

Intellectual Property and Submitted Content

Website materials, including text, logos, images, design and product content, are protected by applicable intellectual property law and belong to Juggleral or the relevant rights holders. Shopping access does not grant a license to republish or commercially exploit material without appropriate permission or a legal exception. Third-party marks remain the property of their owners.

If you send a review, photograph or other content, you must have the right to submit it and must not include unlawful content or another person's private information without authority. We may use customer service submissions to resolve the request. We do not treat a support message as automatic permission to use your identity or image in advertising.

Website Availability and Corrections

We take reasonable steps to keep information accurate and the store available, but technical interruptions and errors can occur. We may maintain or update the website and correct errors. Statements about service availability do not remove our obligations to administer accepted orders or provide legally required remedies.

To the extent permitted by law, the website and informational features are provided as available. We do not exclude warranties or guarantees that cannot lawfully be excluded. General website disclaimers do not turn a materially misdescribed or defective product into a conforming one.

Liability and Consumer Protections

Any limitation of liability applies only to the extent permitted by the law governing the claim. Juggleral does not exclude liability for fraud, willful misconduct, liability that cannot legally be limited, or any mandatory consumer remedy. Where indirect or consequential losses may lawfully be excluded, such exclusions do not remove your right to seek a remedy for our failure to fulfill the purchase contract.

You are responsible for your own unlawful misuse of the website, but these terms do not require you to compensate Juggleral for losses caused by our own unlawful conduct or impose an obligation prohibited by consumer law.

Disputes, Applicable Law and General Terms

If you have a complaint, contact us with the order number and relevant details so we can investigate and propose a resolution. This does not require you to waive a right to contact a payment provider, regulator, court or other competent body, or prevent a lawful payment dispute.

These terms are interpreted under applicable law, subject to mandatory consumer protections that apply to the transaction or your residence. If a provision is unenforceable, the remaining provisions continue to the extent lawful. A failure to enforce a term on one occasion does not waive lawful enforcement later.

Changes to These Terms

We may update these terms for future use of the store. Revised text will be published on this page, with additional notice where required. A later revision will not retrospectively remove rights or materially change the terms of an order already placed without a lawful basis or your agreement. Contact us if you need clarification about the terms applicable to your order.

Contact Information

Store Name: Juggleral
Email: info@juggleral.com
Phone: +1 781-200-5601
Business Address: 22 Shaw Rd, Wellesley Hills, MA 02481, United States