Privacy policy

Scope and Responsibility

Juggleral ("we," "us" or "our") operates www.juggleral.com. This policy explains how we collect, use, disclose, retain and protect personal information when you browse our store, place an order, create an account, contact us, request a return, subscribe to communications or interact with our advertising. It also describes the choices and rights that may apply to you.

Juggleral is responsible for the processing we determine for our store operations. Shopify powers our store and also processes information for its own services as explained below. This policy does not replace the privacy notices of Shopify, payment providers or other businesses when they act independently. Providing information or using the site does not waive your privacy rights or constitute consent to processing for which the law requires a separate choice.

Information You Provide

• Contact and account information: name, email address, telephone number, billing and shipping addresses, account details and preferences you choose to provide.
• Order and service information: purchased products, sizes or options, order numbers, payment status, shipping and tracking details, returns, exchanges, refunds and customer service communications.
• Payment information: information required by the payment provider to authorize and process a transaction. We receive order and transaction information, payment status and limited payment details needed to administer the purchase. Full card information is handled by the checkout and payment providers; do not send card numbers, security codes or passwords by email.
• Optional communications: marketing preferences, survey responses or other information you voluntarily send us. If you submit a photo concerning a product problem, include only what is needed to explain the issue.

Information Collected Automatically and Other Sources

When you interact with our store, Shopify and services used by the store may collect IP address, approximate location derived from it, device and browser details, cookie or device identifiers, pages and products viewed, search terms, referring pages, cart activity and interactions with the site or advertisements. This information can be collected through cookies, pixels and similar technologies, subject to applicable choices and consent requirements.

We may also receive relevant information from payment providers, carriers, fraud-prevention services, Shopify and advertising or analytics partners, such as whether a payment succeeded, delivery status or campaign interaction information. We combine information where reasonably necessary for the purposes explained in this policy and as permitted by law.

How We Use Personal Information

• Operate the store, maintain customer accounts and remember shopping preferences.
• Receive, verify, process, fulfill and deliver orders and provide order or delivery updates.
• Administer payments, cancellations, returns, exchanges and refunds.
• Respond to inquiries, investigate complaints and provide customer support.
• Identify errors, improve site performance and understand which products and features customers use.
• Detect and prevent fraud, unauthorized transactions, abuse and security incidents.
• Send marketing where permitted and consistent with your preferences, personalize relevant experiences and measure advertising performance.
• Keep necessary business records, meet legal obligations, resolve disputes and protect legal rights.

We do not require marketing consent to make an ordinary purchase. If information is necessary to process an order and you choose not to provide it, we may be unable to complete the order. Optional information is not required merely to browse the store.

Shopify and Enhanced Services

Our store is hosted on Shopify. Shopify processes personal information when you visit, interact with or purchase from our store. We share information with Shopify and relevant service providers, which may be located in other countries, to operate the store and provide shopping, payment and related services.

Shopify Network Intelligence is enabled for this store. It allows Shopify to use information about interactions with Juggleral together with information from interactions with other merchants and Shopify to provide enhanced features, including services that improve products, personalization and advertising. These activities remain subject to applicable privacy choices. This does not give other merchants access to our customer records.

For details of Shopify's processing and the rights available directly with Shopify, read Shopify's Consumer Privacy Policy. You can use the Shopify privacy portal to learn about access, deletion, withdrawal of consent or objections to Shopify's processing, where applicable. Requests about your Juggleral order or our store records can also be sent to us using the contact details below.

Cookies, Analytics and Advertising

Essential technologies support the shopping cart, checkout, security, account access and preference management. Other technologies may help us understand traffic, measure campaigns and display more relevant advertising. Advertising partners may recognize a browser or device across different websites and services, subject to applicable law and your choices.

Where required, non-essential technologies are used only after consent. Use the cookie banner or privacy preferences available for your region to make or change a selection. You can also manage cookies in your browser, although blocking essential cookies may prevent certain shopping features from working. A browser setting may apply only to that browser or device.

Advertising-related disclosures can be considered a "sale," "sharing" or "targeted advertising" under some United States state privacy laws, even when personal information is not exchanged for money. We do not sell customer contact information for monetary payment. You can exercise applicable advertising-related opt-out rights using the methods below.

Privacy Choices and Opt-Out Methods

Use our Your Privacy Choices / Data Sharing Opt-Out page to submit an applicable request to opt out of sale, sharing or targeted advertising. You may also email info@juggleral.com to request assistance. The available online controls can depend on your region and browser.

Do Not Track (DNT) is separate from Global Privacy Control (GPC). Our Shopify-powered store does not currently use a DNT browser setting, by itself, to change cookie or advertising preferences. Please use the consent banner, the privacy choices page or the contact methods described in this policy. This does not affect our handling of legally recognized opt-out preference signals, including GPC where applicable.

Where legally required and supported by our Shopify privacy integration, a valid Global Privacy Control (GPC) signal is treated as an applicable request to opt out for the browser or device sending it. If you use another device or browser, you may need to set your preference there as well. An advertising opt-out does not necessarily stop all advertising; it limits the covered use or sharing of your information.

Where processing is based on consent, you may withdraw it using the relevant preferences or by contacting us. Withdrawal does not affect processing that was lawful before withdrawal. You can also use Shopify's privacy portal for the choices Shopify offers concerning its own processing.

Who Receives Information

• Operational providers: Shopify, payment processors, fulfillment and shipping providers, hosting, customer support and technology services, as needed to provide their functions.
• Analytics and advertising partners: information needed for measurement, personalization or advertising where permitted and subject to applicable consent and opt-out choices.
• Recipients you direct: a service you choose to use, or another recipient where you request or authorize the disclosure.
• Legal and safety recipients: authorities, advisers or other parties where reasonably needed to comply with law, respond to valid legal process, investigate fraud, resolve disputes or protect rights and safety.
• Business transactions: relevant parties and advisers if the business is reorganized, acquired or its assets are transferred, subject to applicable safeguards and legal requirements.

Disclosures are limited to information appropriate for the relevant purpose. A service provider's or independent recipient's use may also be governed by its own applicable terms and privacy notice.

Marketing Communications

You can unsubscribe from promotional email using the link in the message or by contacting us. If another marketing channel is offered, follow its stated opt-out method. We do not add you to an optional marketing channel merely because you asked a customer service question.

After a marketing opt-out, we may still send necessary transactional messages, including order confirmations, shipping information, return or refund updates and responses to your requests. These messages are needed to administer your purchase or service relationship.

Retention and Security

We keep personal information for as long as reasonably needed for the purposes described here, including fulfillment, support, returns, accounting, tax obligations, disputes and fraud prevention. The period depends on the type of record, applicable legal requirements and whether the record remains necessary. When no longer needed, information is deleted, de-identified or otherwise handled in accordance with applicable obligations.

We use reasonable administrative, technical and organizational measures to protect information. No website, transmission or storage method can be guaranteed completely secure. Keep your account credentials confidential, use the secure checkout for payment details and notify us if you suspect unauthorized activity.

Rights and Request Verification

Depending on your location and applicable law, you may have rights to access, correct, delete or obtain a portable copy of personal information; obtain information about processing or disclosures; opt out of sale, sharing or targeted advertising; restrict or object to processing; withdraw consent; or appeal a decision on a privacy request. Some rights have exceptions, including records we must retain for legal obligations or an ongoing transaction.

To make a request, email info@juggleral.com and describe the right you wish to exercise. We may ask for information reasonably necessary to verify the request and protect your records. We will not request your account password or full payment card details. Where an authorized agent may act for you, we may require appropriate proof of authority and verification as allowed by law.

We respond within the time required by applicable law and explain any refusal or permitted extension. To appeal a decision where an appeal right applies, reply to our decision or email us and identify the request. We do not unlawfully discriminate against you for exercising a privacy right. You may also contact an applicable privacy regulator or supervisory authority.

Additional Information for International Visitors

Where European Economic Area, United Kingdom or similar data-protection rules apply, processing may rely on performing a contract, complying with legal duties, legitimate interests such as fraud prevention and service improvement, or consent for activities that require it. You may contact us for information about the basis applicable to a specific activity.

Information may be processed in the United States and other countries where Shopify and relevant providers operate. Those countries may have different privacy laws. Where the law requires transfer safeguards, we use the appropriate mechanisms for the relevant processing. Shopify explains its own international processing in its privacy notices.

Children and Third-Party Links

The store is intended for a general shopping audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13 without any authorization required by law. If you believe a child provided information inappropriately, contact us so we can investigate and take appropriate action.

Links to independent websites, social networks and services are governed by those services' privacy notices. Review their practices before providing information. We do not control independent third-party websites.

Changes and Contact Information

We may update this policy to reflect changes in our services, data practices or legal obligations. The revised text will be published on this page, and additional notice or consent will be provided where required. For questions, complaints or privacy requests, contact:

Store Name: Juggleral
Email: info@juggleral.com
Phone: +1 781-200-5601
Business Address: 22 Shaw Rd, Wellesley Hills, MA 02481, United States

Effective date of this version: November 6, 2026 (Eastern Time).